We attach great importance to the privacy rights of our visitors and customers. That is why we handle the data we collect very carefully. This statement has an informative function to inform our visitors and customers about our guidelines and measures regarding this subject. It is also explained which data we process and protect.
This statement applies to all visitors to this website and customers who have made a purchase via this website or have made a purchase in our store.
Afro Beauty Shop collects personal information when, among other things, creating an account, placing an order and signing up for a newsletter. This information is required to properly process and send orders. Afro Beauty Shop determines which personal data is processed, for what purpose and for how long this data is stored.
Afro Beauty Shop needs information from you because of the contractual agreements between you and Afro Beauty Shop, such as your purchase of a product or your right to a warranty. This is the case with:
-Placing an order
-Delivery of the order
-Return & exchange
-Contact our customer service
In addition, we can use your data for ‘legitimate interest’. This means that we want to provide our visitors and customers with the most optimal, personal service. This interest applies to:
-Contact our customer service
-Reviews & Customer satisfaction research
-Visit our website
-Account management
-Newsletters
-Actions & promotions
-Social media channels
There may also be a legal obligation to use your data. For example, when there is a suspicion of fraud. In some cases you have given us permission to use your data, such as when you register for the newsletter. We keep this up to date.
Who has access to personal data?
We only pass on your data to other parties if this is necessary for our services. This concerns: delivery partners, suppliers, payment partners, IT service providers and/or parties that collect our reviews. The parties that receive access to your data from us may only use it to provide you with a service on behalf of Afro Beauty Shop. Unless they are responsible for obtaining and protecting your data. We never sell your data to third parties.
Third party websites
This privacy statement does not apply to third-party websites that are connected to our online store through links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.
Use of our webshop
When you visit our website, various information is collected from you. This is technical data such as the IP Address (anonymized!), cookies and your browser data such as your browser type Chrome, Internet Explorer or FireFox. The IP Address and browser data are examples that we use in Google Analytics and Pixels. With this tool we can see and predict the visitor’s behavior on the online store. And if we have received your permission, the data as described above will be temporarily linked to your Google Account.
Cookies
Cookies are used in our online store. Cookies are also placed via third parties engaged by us. When you visit our online store for the first time, a message will be shown in which we explain why we use cookies and which cookies you want to accept.
Retention period
We do not store and use your data for longer than necessary. After this, we delete all data we have or your data is anonymized and only used internally for analyzes and reporting.
We maintain certain periods, after which we delete your data;
-We delete inactive customer accounts after 7 years. After this period, the data will be anonymized and possibly used for internal purposes.
-The tax authorities require us to keep our administration with invoice, payment and order information for 7 years. After this period, we only use anonymized data for internal purposes.
-We keep data that we use to prevent fraud for as long as necessary.
Your rights
The visitor/customer remains in control of his/her own personal data. That is why you always have the following rights:
-Right of access
-Right to portability
-Right to correction
-Right to deletion
-Right to object
-Right to restriction
-Right to withdraw consent
Inspect and change your data
For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time using the details below:
Afro Beauty Shop, Karspeldreef 1165
1104 SE Amsterdam Zuidoost
020-6950722
You can also submit a request for data export for data that we use with your consent, or indicate with reasons that you want us to limit the processing of personal data.
To prevent abuse, we will ask you to identify yourself adequately.
When it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it deleted.